Upload speed is what is important with TeleSouthCentrex. If you do not have enough upload bandwidth to support the number of concurrent calls you would like, you will need to upgrade your connection or add another one.

Is my network ready for TeleSouthCentrex?

If you will need more than 2 phones in a location, there may be the need for a Quality of Service (QoS) Router onsite. If your current switch/router supports QoS, make sure that this feature is enabled. In some cases a firmware upgrade may be necessary to enable QoS support. Check your switch/router manufacturer's website to see if this is available. QoS prioritizes voice packets over data packets so in times of high network traffic, the voice quality is not affected. If you do not possess a QoS capable switch/router, then you may need to purchase one.

For organizations with 15 or more users , TeleSouth recommends that the customer possess a router(such as the Cisco 2611)that supports QoS/Priority Queuing, as well as a managed switch that supports VLAN and 802.1q trunking(such as the HP Procurve 2600 Series) so that the phones can be on their own VLAN and have their voice traffic prioritized over the normal data traffic on their internal network. Without a QoS device on your network, voice traffic may become choppy at times. Some networks with fewer users may also require a router capable of QoS. The Linksys BEFSR81 is a possible solution to perform QoS for smaller networks. What QoS device, if any, that needs to be used, is all dependent on individual network traffic.